The myopic focus on IT and engineering has to stop.

The myopic focus on IT and engineering has to stop.

The truth is that there is absolutely critical telemetry coming from every facet of your organization. All of this telemetry is either directly related to providing better service to customers or directly related to providing better service to your organization itself which, in turn, stabilizes the platform on which you deliver products and services. Of this, I shouldn’t have to convince you and I find that no convincing of the general population is required. Yet, here we are with almost every organization I see standing blind to this vital information.

Don’t get me wrong, I don’t think technology isn’t a first-class component of today’s (and tomorrow’s) organizations. In fact, I think the technology group has been applying radically advanced techniques to telemetry data for years. It’s high time that these techniques and tools were applied to the organization unabridged.

There is a profound shift in data transparency and accountability coming to the organization to tomorrow. If you don’t buy in, you’ll simply fail to achieve the agility and efficiencies of your competition. I’m here, with Circonus, to make that happen.

[Nice rant Theo, no arg from me. But how about some examples about how you measure things at OmniTI? And how can I apply that to my company without jumping through ten hoops to do so? (I’m not being cynical here. I’ve got a busy group that would happily measure more things if it were easy to implement. Tell me how to do so.)]

Source: The Scriptures of Jesus

Open infrastructure and the common good

Open infrastructure and the common good:

At this very moment you’re using a magnificent outcome of this kind of “common good” approach that I’m talking about—the Internet. Yes, yes, I’ll pause for you to crack an Al Gore joke here, but let’s not miss the point. The Internet exists the way it does because no private or state actor owns it, right? The reason no private or state actor owns it is because of explicit decisions made by both its creators and funders to treat it as a common good. From TCP/IP up to higher-level protocols like HTTP and electronic mail, no company or government agency has the power to declare “from this point in time forward, things using this protocol will be different.”

Those protocols are open infrastructure. Sometimes they have nominal owners but control has been relinquished to a standards body; sometimes they’re true public domain. Businesses can build on them, governments can try to spy on them, and of course vice-versa—but they’re public roads, not private ones. Everybody can use whatever web browser they want or email client they want or MP3 player they want. People can (and do) build businesses on top of those protocols, just like businesses in the physical world are built on top of physical infrastructure that those businesses only pay for indirectly.

[Interesting thinking. But spot on in the above.]

Source: Coyote Tracks

Physical location in connection with data

Bruce Willis in “DRM Hard”:

But at second glance, this really does bring up some interesting questions, doesn’t it? Digital copies of all our media is already becoming the norm rather than the exception, and it’s my suspicion that in the future—probably sooner than we think—the notion of physical location in connection with data will all but vanish. And, as in so many other areas, our social mores and the legal system that nominally reflects them will lag a considerable distance behind.

Source: Coyote Tracks

On the Planting of a Ridiculous Apple Rumor That Many Fell For

On the Planting of a Ridiculous Apple Rumor That Many Fell For:

First hit, John Brownlee at Cult of Mac, with the delightful headline “Apple May Be Working on a Top Secret Asymmetric Screw to Lock You Out of Your Devices Forever”.

(Via Jim Dalrymple.)

[So what amazes me about this is the lack of humility by the people and organizations that reported this… they all give themselves a pat on the back for having a “healthy dose of skepticism” but I see very little. A little hedging is all… whatever.]

Source: Daring Fireball