A VeloDramatic Report Card

Fran and Alberto Contador

A VeloDramatic Report Card:

I took it to my friendly neighborhood Apple store and remarkably they confirmed they had a known video issue with the original mainboard. They wrote up the $500 repair then credited me for the whole amount promising a five-day turnaround. The next day, less than 24 hours later, the store called to say the repair was done and the MBP ready for pickup. Superb!
Now you could chalk this video resurrection up to luck, but twice during the year I had power bricks fail. The Apple mag connector is very cool, but like all cables eventually wires pull loose. Both times, with no prompting from me, Apple representatives replaced the adapters free of charge. In an age where service and customer loyalty are largely forgotten, Apple does all the little things to earn my trust. I don’t think I’m alone and that’s why Apple is doing so well.
Because of that experience my next laptop will be a Mac.

[Nice. Interesting changes for Michael this past year. Nice to see his business flourishing.]

Published by Daniel

In the 4th grade Daniel was asked to step in into the hall because he was coaching fellow students on a similarity assignment he provided the class. Since then, Daniel’s passion for helping people has propelled him to be a creative developer of software and systems, and a team coach who excels at successfully delivering business value. Daniel founded QuietlyHelping in 2009 in order to have a direct hand in helping families with the struggles of debilitating disease. QuietlyHelping is an organization of compassion and empathy that brings ease, comfort, smiles, laughter, healing, and love to people battling cancer and other diseases. Spare time activities include cycling, occasional work as a musician, woodworking, photography, and reading books he never got around to in school. Unsurprisingly, Daniel is able to cook minute rice in just under thirty seconds.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s