A simple market-based solution to Apple Maps vs. Google Maps:
Why would Google be so blasé? One big reason is that Apple’s users pay nothing for the app. And, because users pay nothing, Google can ignore those users’ suffering while relishing the sight of Apple embarrassing itself.
To fully understand what’s going on here, it is essentiall to understand the difference between customers and users (aka consumers). Customers pay. By not paying, and functioning only as a user, you have little if any economic leverage. Worse, you’re the product being sold to the actual customers, which are advertisers.
This Google vs. Apple thing reminds me of my days in commercial broadcasting. There too consumers and customers were different populations. Consumers were listeners and viewers whose ears and eyeballs were sold to advertisers, who were the real customers. Listeners and viewers had no leverage when a station or a network got in the mood to kill a format, or a show. We’re in the same spot here, at least in respect to Google.
Source: Doc Searls Weblog
Video of That 2007 ‘Intel Inside’ Sticker Question:
Steve Jobs at his extemporaneous best. Dumb question but such a great answer. (Phil Schiller got a good jab in too.)
Update: Changed the link from an audio recording to this YouTube clip.
Source: Daring Fireball
Two quick notes that two different friends had great news recently. First a friend posted “BENIGN” to her latest torturous round of “Is it cancer?”. Yes! And then I read this:
It’s Official: I’m Cured!:
I am so very grateful to all the love and support over the years! I am so happy to report that it has been more than 3 years since I was diagnosed with Rhabdomyosarcoma and my scans are all clear and so, I am cured!
Browsers should have been cars. Instead they’re shopping carts.:
Google once aspired to give us access to “all the world’s information”, which suggests a library. But the library-building job is now up to Archive.org. Instead, Google now personalizes the living shit out of its search results. One reason, of course, is to give us better search results. But the other is to maximize the likelihood that we’ll click on an ad. But neither is served well by whatever it is that Google thinks it knows about us. Nor will it ever be, so long as we are driven, rather than driving.
I think what’s happened in recent years is that users searching for stuff have been stampeded by sellers searching for users. I know Googlers will bristle at that characterization, but that’s what it appears to have become, way too much of the time.
But that’s not the main problem. The main problem is that browsers are antique vehicles.
See, we need to drive, and browsers aren’t cars. They’re shopping carts that shape-shift with every site we visit. They are optimized for being inside websites, not for driving outside them, or between them. In fact, we can hardly imagine the Net or the Web as a space that’s larger than the sites in it. But we need to do that if we’re going to start designing means of self-transport that transcend the limitations of browsing and browsers.
Source: Doc Searls Weblog