My mom says that all her friends who have iPads had to go to the Apple store to get them set up. I’m not surprised. I can’t imagine how it could be otherwise.
[Sadly, I think this is a question of market. My parents are constantly frustrated by not knowing how to do things on their iPad. But I wonder whether Apple cares. Well, no, I don’t wonder, I don’t think they care. I think they’ve written them off. But the real failure here (even if I’m right about Apple ignoring the grandparent demographic) is that it also applies to people who do not share the same experiences that leads to these things feeling easy. Apple shouldn’t need to help so many get going with their iPads. No?]
Source: Scripting News