One Foot Tsunami: Who Would Do This, AT&T?

One Foot Tsunami: Who Would Do This, AT&T?:

Oh. Wow. They took the time to rather ludicrously assure me that this is voluntary. They made sure to note that I won’t get upsold. They even urged me to act fast on this not-exciting-in-the-least offer, so I can get my answers in before the survey closes. Finally, they thanked me in advance, with a few hollow words. What they didn’t do was offer any compensation, nor even a reason for why I would spend 20 minutes completing this survey for them.

As you can no doubt guess, I didn’t. Instead, I took that time to write this post mocking AT&T. It helpfully provides feedback about their survey request, and they’re welcome to read it for free. What can I say? I’m a giver.

As far as the information on why I switched providers though? For that, they’ll have to pony up. AT&T, I encourage a prompt response, as the cost of my time is only going up.

[I don’t get it either… but that’s BigCo thinking.]

Broadband & Internet is Growing Everywhere

Broadband & Internet is Growing Everywhere:

What’s not such good news is the cost of broadband in the United States. According to The Cost of Connectivity, a research report from the Open Technology Institute, the average cost of broadband in the US is about $68.38. That is higher than average prices in large parts of the world.

Blame it on lack of any real competition — cable and phone guys are our only broadband option. And they hate competition, especially from independent or municipal networks. Incumbents do their best to thwart progress.

[And lots of folks still cannot get broadband no matter how loosely defined. But it’s nice to see some progress on connectedness, even if the power structure continues to prevent coompetition.]

Source: On my Om